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倫敦分行網路銀行重大公告

2020年3月10日

為符合英國SCA強認證規範並加強客戶操作安全,第一銀行倫敦分行於2020/3/14起全面置換新版OTP動態密碼設備,如您因持有舊版OTP動態密碼設備而無法使用網銀服務,請洽倫敦分行辦理更換,謝謝您的合作!
請填妥換發申請書 (請下載申請書) 至: Email: i921cashier@firstbank.com.tw 或郵寄正本: 29 Wilson Street, London EC2M 2SJ, United Kingdom (換發OTP動態密碼手續費為GBP20) 
洽詢電話:+44 (0) 20-7417-0000 分機204, 211 or 213 
 
第一銀行倫敦分行
 
In order to comply with the SCA (Strong Customer Authentication) regulation in the UK and to protect our customers’ security, FCB London Branch will replace all existing OTPs from 14th March 2020. If you are unable to access the E-banking services with your existing OTP as a result of the changes, please contact us. We will issue a new one to you as soon as possible. Thank you for your kind cooperation in this matter.
Please fill-in replacement application form (Please download the form) and send to Email: i921cashier@firstbank.com.tw Or mail:29 Wilson Street, London EC2M 2SJ, United Kingdom (New OTP fee is GBP20)
Contact phone number :+44 (0) 20-7417-0000 ext. 204, 211 or 213
 
First Commercial Bank London Branch