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London Branch e-Banking Important Announcement

March 10, 2020

In order to comply with the SCA (Strong Customer Authentication) regulation in the UK and to protect our customers’ security, FCB London Branch will replace all existing OTPs from 14th March 2020. If you are unable to access the E-banking services with your existing OTP as a result of the changes, please contact us. We will issue a new one to you as soon as possible. Thank you for your kind cooperation in this matter.
Please fill-in replacement application form (Please download the form) and send to Email: i921cashier@firstbank.com.tw Or mail:29 Wilson Street, London EC2M 2SJ, United Kingdom (New OTP fee is GBP20)
Contact phone number :+44 (0) 20-7417-0000 ext. 204, 211 or 213
First Commercial Bank London Branch